Magnet Care LLC (“Magnet,” “we,” “us”) built this product to help people orient to what feels hard, not to collect more of it than needed. This notice explains, in full, what personal information we collect, how we use it, and the boundaries we hold around your data.
The short version
Pulled straight from the notice below, in plain terms. The full detail follows starting at What information we collect.
What we collect
- Account basics — name, email, username, and password.
- Billing details, only if you choose a paid plan.
- What you choose to share — intake reflections and other emotional-wellness responses.
- Device and usage data — IP address, browser type, and how you move through the product.
What we don't do
- We do not sell your personal information.
- We do not collect information about you from third parties.
- We do not knowingly collect data from anyone under 18.
- We do not use your sensitive information to infer things about who you are.
What information do we collect?
Personal information you disclose to us
In short
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal information provided by you. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:
- names
- email addresses
- usernames
- passwords
- contact or authentication data
- billing addresses
- debit/credit card numbers
Sensitive information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
- health data
- behavioral interaction data with mental health content
- emotional wellness data — responses to intake questions about emotional state, stress responses, and regulation patterns
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In short
Some information — such as your Internet Protocol (IP) address and browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies, including:
- Log and usage data — service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services, recorded in log files. This can include your IP address, device information, browser type, activity within the Services (timestamps, pages viewed, searches, features used), and device event information such as crash reports.
How do we process your information?
In short
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including to:
- Facilitate account creation and authentication, and otherwise manage user accounts.
- Deliver and facilitate delivery of the Services you request.
- Respond to your inquiries and offer support.
- Send administrative information, such as changes to our terms and policies.
- Request feedback about your use of our Services.
- Protect our Services, including fraud monitoring and prevention.
- Evaluate and improve our Services, products, marketing, and your experience.
- Identify usage trends so we can better understand how the Services are used.
- Comply with our legal obligations, respond to legal requests, and exercise or defend our legal rights.
How long do we keep your information?
In short
We keep your information for as long as necessary to fulfill the purposes outlined in this notice, unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which you have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example because your information has been stored in backup archives), we will securely store it and isolate it from any further processing until deletion is possible.
How do we keep your information safe?
In short
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise that hackers, cybercriminals, or other unauthorized third parties will never defeat our security. Transmission of personal information to and from our Services is at your own risk — you should only access the Services within a secure environment.
Do we collect information from minors?
In short
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18, or that you are the parent or guardian of such a minor and consent to that minor's use of the Services. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under 18, please contact us at Hello@Magnet.Care.
What are your privacy rights?
In short
You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
Withdrawing your consent. If we are relying on your consent to process your personal information, you have the right to withdraw it at any time by contacting us using the details in How can you contact us about this notice? This will not affect the lawfulness of processing before the withdrawal, nor processing conducted on other lawful grounds.
Account information
If you would like to review or change the information in your account, or terminate your account, you can log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. We may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, or comply with applicable legal requirements.
Cookies and similar technologies. Most web browsers accept cookies by default. You can usually set your browser to remove or reject cookies; doing so could affect certain features of our Services.
If you have questions or comments about your privacy rights, email us at Hello@Magnet.Care.
Controls for Do-Not-Track features
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature you can activate to signal your preference not to have your online browsing activity monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized, so we do not currently respond to DNT browser signals or any other mechanism that automatically communicates a choice not to be tracked online. If a standard is adopted that we must follow, we will describe that practice in a revised version of this notice.
California law requires us to disclose how we respond to web browser DNT signals. Because there is not yet an industry or legal standard for honoring them, we do not respond to them at this time.
Do United States residents have specific privacy rights?
In short
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to access, correct, obtain a copy of, or delete your personal information, and to withdraw your consent to our processing of it. These rights may be limited in some circumstances by applicable law.
Categories of personal information we collect
The table below shows the categories of personal information we have collected in the past twelve (12) months, with illustrative examples. For a comprehensive inventory, see What information do we collect?
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Real name, alias, postal address, phone number, unique or online identifier, IP address, email address, and account name. | Yes |
| B. California Customer Records categories | Name, contact information, education, employment history, and financial information. | Yes |
| C. Protected classification characteristics | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data. | No |
| D. Commercial information | Transaction information, purchase history, and payment details. | No |
| E. Biometric information | Fingerprints and voiceprints. | No |
| F. Internet or network activity | Browsing history, search history, and interactions with our website and applications. | Yes |
| G. Geolocation data | Device location. | No |
| H. Audio, electronic, or sensory information | Images, audio, video, or call recordings made in connection with our business. | No |
| I. Professional or employment information | Business contact details, job title, and work history for job applicants. | No |
| J. Education information | Student records and directory information. | No |
| K. Inferences | Inferences drawn from the categories above to reflect preferences and characteristics. | Yes |
| L. Sensitive personal information | Account login credentials and health data. | Yes |
We only collect sensitive personal information as defined by applicable privacy laws, for purposes allowed by law or with your consent. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.
We may also collect personal information outside of these categories when you interact with us in person, online, or by phone or mail — for example, through customer support, surveys, or contests.
We retain Categories A, B, F, K, and L for as long as you have an account with us.
Will your information be shared with anyone else?
We may disclose your personal information to our service providers under a written contract with each one. See When and with whom do we share your personal information? We may use your personal information for our own business purposes, such as internal research and development; this is not considered “selling” your information. We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months, and we will not sell or share personal information belonging to website visitors, users, or other consumers going forward.
Your rights
Under certain US state data protection laws, you have rights that are not absolute and may be limited as permitted by law, including the right to:
- Know whether or not we are processing your personal data.
- Access your personal data.
- Correct inaccuracies in your personal data.
- Request the deletion of your personal data.
- Obtain a copy of the personal data you previously shared with us.
- Non-discrimination for exercising your rights.
- Opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling that produces legal or similarly significant effects.
Depending on where you live, you may also have the right to:
- Access the categories of personal data being processed (Minnesota).
- Obtain a list of categories of third parties we've disclosed personal data to (California, Delaware, Maryland).
- Obtain a list of specific third parties we've disclosed personal data to (Minnesota, Oregon).
- Obtain a list of third parties we've sold personal data to (Connecticut).
- Review, question, and correct how your personal data has been profiled (Connecticut, Minnesota).
- Limit the use and disclosure of your sensitive personal data (California).
- Opt out of the collection of sensitive data collected through voice or facial recognition (Florida).
How to exercise your rights
You can exercise these rights by submitting a data subject access request or by emailing Hello@Magnet.Care. Under certain US state laws, you can designate an authorized agent to make a request on your behalf; we may deny a request from an agent who cannot provide valid proof of authorization.
Request verification. We will need to verify your identity before acting on a request, using only the information you provide for that purpose. We may request additional information if we cannot verify your identity from what we already maintain.
Appeals. If we decline to act on your request, you may appeal by emailing Hello@Magnet.Care. We will respond in writing with the reasons for our decision. If your appeal is denied, you may submit a complaint to your state attorney general.
California “Shine the Light” law. California residents may request, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. Submit such a request in writing using the contact details in How can you contact us about this notice?
Do we make updates to this notice?
In short
Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this notice from time to time. The updated version will be indicated by a revised “Last updated” date at the top. If we make material changes, we may notify you by prominently posting a notice or by sending you a direct notification. We encourage you to review this notice periodically.
How can you contact us about this notice?
If you have questions or comments about this notice, email us at Hello@Magnet.Care or write to us at:
Magnet Care LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
How can you review, update, or delete the data we collect from you?
Based on the laws of your country or US state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correction of inaccuracies, or deletion of your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
Questions about anything above? Write to Hello@Magnet.Care.
Back to Magnet →